Governing Law

These terms and conditions shall be governed by and construed in accordance with the laws of the Kingdom of Saudi Arabia. You irrevocably submit to the exclusive jurisdiction of the courts of the Kingdom of Saudi Arabia.

The 7oot Zahri online store values the privacy of your personal information, personally identifiable information, communications, and transaction details. We do not sell or engage in any activities or otherwise share personally identifiable information with any third party.

Our Privacy Policy forms part of the Terms and Conditions, and the rules of the Privacy Policy bind you as set out here. Our Privacy Policy is subject to change at any time without notice; to ensure you are aware of any changes, please review this policy periodically.

Collection, Use, and Sharing of Personal Information:

We collect information provided by customers from time to time to provide better customer service; however, unless you provide any information when registering your account and during the payment process, we do not collect any further information.

However, we may require your mobile phone number and a valid email address to send details regarding orders, shipping, and delivery.

We may ask you to provide details regarding the delivery of your order, but only for the purpose of delivering the order to the correct address and for no other purpose. All information we collect is for the sole purpose of commercial transactions, and you are responsible for providing false, fraudulent, or misleading information.

We work with companies and third parties, including individuals, to perform functions on our behalf, including but not limited to: order fulfilment, data analysis, marketing support, credit card payments and customer service. These third parties have access to the personal information necessary to perform their functions, but are not permitted to use it for any other purpose.

Your privacy and the security of your information are our priorities. For this reason, we work hard to put in place security measures to protect against unauthorized access to personal information; however, we cannot guarantee the security of any information you send to us, and you do so at your own risk.

Communications:

By accessing the 7oot Zahri online store website, you agree to receive communications by any means, such as text messages, email, other electronic means of communication, or even by post. Depending on the circumstances, we may occasionally contact you regarding special offers and discounts, the launch of new products, or matters relating to the products or services we provide. You must agree that all agreements, notifications, communications, and other forms of communication we provide to you via email or otherwise constitute valid transactions between you and us.

You may have subscribed to our newsletter or may receive promotional offers from us. If you wish to stop receiving promotional emails from us, you can contact us:

Email: [email protected]

Please visit our Terms of Use to familiarise yourself with the terms and conditions.

We have established a specific set of Terms of Use for the 7oot Zahri online store. By accessing the 7oot Zahri online store, you agree to these Terms of Use. Please read the Terms of Use carefully before accessing the 7oot Zahri online store. We shall not be liable for any claims arising from your failure to understand our Terms of Use.

If you place an order or use our services in any other way, whether or not you accept the Terms of Use and Privacy Policy, you are deemed to be aware of them and shall be bound by them.

Products and Prices:

All products listed on our websites, along with their prices, descriptions, and terms, are subject to change.

We reserve the sole right to change, remove, modify, suspend, or discontinue the sale of any product at any time, with or without notice, in accordance with our terms and conditions. We are not liable to you or to any third-party website for any changes, modifications, removal, or discontinuation of any product listed on the 7oot Zahri online store. For more information on prices and products, please refer to our Terms of Use.

Product Details, Stock, and Prices.

In our constant and diligent efforts to provide accurate and comprehensive information about our products (such as product availability, prices, product specifications, illustrative images, and technical characteristics) and to provide comprehensive information about our services, we may encounter some typographical errors.

The publication of details relating to products or services (including, but not limited to: marketing brochures, advertisements, commercial offers, magazine features, and leaflets) on the website does not constitute a guarantee of the availability of products, offers, or prices.

Errors may occur during the process of providing the product or service and displaying detailed pricing information on the website. The website cannot provide you with individual product prices or the total cost of the product or service until your online order has been received in full. If an order is placed and an invoice is issued for a product or service and the price is incorrect or the information is incorrect due to an error in recording the correct price or product or service information, the website is entitled in this case either to contact you to clarify this error and how to deal with it, or to cancel your order and notify you of this cancellation.

Despite our best efforts to provide the best prices in the Kingdom of Saudi Arabia, there may be some discrepancies between the prices on partner apps and those on the website. We strive to offer you the best prices on the website as well as on all partner apps; however, there may be some discrepancies in prices between the website and those on partner apps. The ‘Lowest Price Guarantee’ service is not available for purchases made via the website.

Product availability and prices are subject to change without prior notice. All prices for products and services include VAT, unless otherwise stated in specific cases.

Every effort has been made to ensure the colours of products displayed on the website are as accurate as possible; however, the colours you see on the website depend largely on your monitor settings, which are beyond our control, as we cannot verify the colour settings of your monitor.

Order Acceptance:

When you place an order, it is subject to our acceptance. We strive to fulfil your orders, but there are a few circumstances that may prevent us from supplying the products. Even if you receive an order confirmation, we reserve the right to cancel part or all of the order at any time before the scheduled delivery. We always recommend that you double-check and confirm your purchase. Your order is not confirmed until you receive an order confirmation.

We ask our users to understand that most of our orders are bespoke and require accurate details regarding the recipient’s name and delivery address. We are not responsible for the delivery of products to an incorrect address or an address that cannot be traced. Under no circumstances will we accept liability or have any legal obligations to address damages. Shortly after receiving your order and payment, we will send you an email confirmation detailing the products ordered, the shipping address, etc., etc. However, your orders are only confirmed once we send the shipping confirmation.

Partial or full cancellation of an order:

Whilst we make every effort to ensure that the information provided for each product and service listed on the 7oot Zahri online store is accurate, there is a possibility that a product may have been listed with an incorrect price or information. This may arise due to a typographical error in the price or product description. We reserve the sole right to accept, reject, or cancel any such order, whether or not the user has confirmed the order, and whether or not you have paid for the product.

If you have already paid for the product and are awaiting dispatch, the order may be cancelled. In the event of cancellation, you will receive a full refund to your account via the relevant payment method. Alternatively, we may also generate a new order at the correct price.

If we cancel all or part of your order, the amount corresponding to your order or the cancelled order will be credited to your account or the credit or debit card used for payment.

We do not charge any fees to your credit or debit card or bank for cancelling the order on our part.

We do our utmost to provide our services to the highest possible standard. However, if you believe you must cancel your order, you may do so, subject to certain restrictions. Please note that some orders are personalized, and this is done only after we have received your order; in many cases, we may not be able to cancel your order.

Shopping Basket

We reserve the right to limit the number of items selected per person, per household, or per order in the ‘Shopping Basket’.

The order limit policy applies to items ordered from the same account or using the same credit card, as well as orders using the same delivery or billing address. A notification will be sent to the customer if the item limit policy is applied to their account.

Duplicate orders:

If you have ordered a product twice or placed two identical orders by mistake, please let us know as soon as possible. A full refund will be issued for the duplicate order, provided that the order has not yet been prepared for dispatch.

However, if we find two identical orders from you, we will contact you to clarify whether you made a mistake by entering the details twice. If we are unable to contact the customer, a decision will be made in accordance with our terms and conditions.

Fraudulent Orders:

In order to provide the highest level of customer service alongside a safe, secure, and hassle-free shopping experience, we closely monitor all transactions to identify fraudulent activity. Should we detect any suspicious activity, we reserve the sole right to cancel current and future orders without liability. We shall not be liable for the cancellation of any suspicious order placed and paid for using gift vouchers or promotional vouchers.

Terms and Conditions.

These Terms and Conditions govern the use of the 7oot Zahri online store website, its sub-domains, services, tools, and related products. This website is owned and operated by Ahmed Salem Al-Anzi, an independent entity under the laws of the Kingdom of Saudi Arabia, holding licence number 832398939, with its registered office in Dammam – Madinat Al-Omal District – Prince Saad bin Abdulaziz Street.

By viewing, accessing, or using this website and any associated websites, applications, and related products, including online ordering, customer service, delivery, and other related services we provide, you acknowledge and agree, subject to the terms and conditions set out herein. You agree to accept this agreement as a legally binding contract, equivalent to a signed written contract that legally binds you.

Under applicable law, we reserve the right, at any time and in accordance with our terms, to change, amend, remove, or modify all or part of the clauses and terms, at our sole discretion. The 7oot Zahri online store recommends that you read and understand the terms and conditions carefully when visiting, browsing, or using the services, as they may conflict with your rights. If you do not agree with or find any terms objectionable, the 7oot Zahri online store recommends that you do not use this website.

The privacy policy for the 7oot Zahri online store is part of our terms and conditions. Please refer to the privacy policy.

Limited Licence:

Subject to the terms and conditions set out in these Terms of Use, 7oot Zahri grants you a limited, non-exclusive, and non-transferable right to access and make personal use of the Website and its content, but not to download (other than for the temporary caching of pages) or modify the Website or any part thereof.

Use of the Website:

These Terms and Conditions apply generally to all users accessing this website. The website may contain content, images, graphics, videos, and links or hyperlinks to third-party websites. The 7oot Zahri online store does not regularly review the information provided by such links or third-party websites. We do not endorse the material or any information relating to third-party websites. By using the 7oot Zahri online store website, you agree that we are not liable for any form of liability arising from access to third-party websites. You acknowledge and agree that all use of third-party websites is at your own knowledge and risk.

We also recommend that you take care not to disclose personal information to third-party websites. If you intend to do so, please ensure you read the privacy policy and terms and conditions of the third-party website.

We grant all our users conditional permission to access the website in accordance with these terms and conditions.

You are not permitted to transfer, lease, assign, exploit, resell, or engage in any other activity relating to the trademark or the use of any products or services we provide to any third party.

You are granted permission to use this website solely for your personal and non-commercial use:

You are permitted to download a copy of the materials or images from the 7oot Zahri online store website, but only for your personal, non-commercial use.

You agree not to launch, use, or cause to be launched or used any computerized, automated, or hybrid system, or any software that connects to our website or the online ordering site. This includes restrictions, the distribution of coupons, codes, publication data, offline readers, pop-up windows, and all other elements that may display anything similar to our website.

You agree not to collect any kind of personal information from the 7oot Zahri online store website.

You agree not to use any form of communication between you and us for any commercial purpose.

You may not make any claims against any users of the 7oot Zahri online store website.

Disclaimer regarding specific terms:

The purpose of the website, its content and all similar content made available or accessible via any website, interface or portal on the internet that can be accessed or published through the website is to provide general information about our business activities, which may be of general interest to you, and is provided solely for your personal, non-commercial use, and not for resale, distribution, public display, or any other uses in any form or manner other than as set out in the Terms of Use. The Website and the Content must not be used or relied upon for any other purpose.

The Website, the Content, and all similar content available or accessible via any website, interface, or portal on the internet that is accessible or published through the Website may contain inaccuracies, typographical errors, or other errors. Consequently, 7oot Zahri makes no representation, warranty, or guarantee (and expressly disclaims) any representation, warranty, or guarantee regarding the accuracy, timeliness, reliability, or completeness of the Website, the Content, or any or all similar content available or accessible through any website, interface, or portal on the internet that is accessible or published via the Website.

Disclaimer of Warranty:

The performance or presentation of the Website, the Content, and all similar content made available or accessible through any website, interface, or portal on the internet that is accessible or published via the Website, is provided ‘as is’, ‘where is’, and ‘as available’, without any warranties. 7oot Zahri makes no representation, warranty or guarantee of any kind, including, but not limited to, any express or implied warranties or guarantees regarding merchantability, fitness for a particular purpose or non-infringement of third-party rights in relation to the Website, the Content or any or all similar content available or accessible through any website, interface or portal on the internet that is accessible or published via the Website. You agree that 7oot Zahri shall not be liable for any problems or technical faults in any network, telephone lines, computer systems on the internet, servers, internet service providers, hardware, software, or any combination thereof, including any damage or harm caused to your device or that of any other person as a result of using the Website.

Limitation of Liability:

You acknowledge and agree that any access to, use of, or reliance on the Website, the Content, or any similar content available or accessible via any website, interface, or portal on the internet that is accessible or published through the Website, whether in whole or in part, is entirely at your own risk. Neither 7oot Zahr i nor any of its affiliates shall be liable to any person, whether corporate or natural, or for any direct, indirect, consequential, incidental, special, punitive or other damages (including, without limitation, any loss of profits, business interruption, or loss of equipment, computer systems, information, software or other data on your system, etc.) arising out of or in connection with the performance, access to, use of, or inability to access or use the website or any site, portal or interface connected to, within or linked to it, or the content, even where 7oot Zahri has been notified of the possibility of such damages.

Intellectual Property Rights:

All pages and content on this website are protected by international copyright laws and the provisions of applicable treaties. By using or accessing the website or its content, you agree to comply with all applicable copyright laws.

The 7oot Zahri online store website contains a wealth of valuable intellectual property, including, but not limited to, logos, trademarks, and copyrighted material used by us, our subsidiaries, and our affiliated entities. Intellectual property is used to create a distinctive image of the quality of the products or services we offer. These logos, trademarks, or any other intellectual property rights relating to our website are protected from reproduction in any form under national and international legal policies. All information contained on the website is the exclusive property of the 7oot Zahri online store. We do not endorse any views expressed on third-party links or various links accessed via our website. Any unauthorized use of these marks, intellectual property, or any rights associated with or derived from them constitutes unlawful use. All trademarks or other intellectual property rights on this website are the property of their respective owners. We are not implicitly associated with any claims or warranties that may arise in relation to third-party claims, and any unauthorized use of these marks, intellectual property, or any rights associated with or derived from them is unlawful. All trademarks or other intellectual property rights on this website are the property of their respective owners. 7oot Zahri grants no express or implied rights in respect of any trademarks, copyright, or any other form of intellectual property, content, or data, and any such rights not expressly granted to you are reserved by their respective owners or us.

If you have any comments or complaints regarding any post or content appearing on the 7oot Zahri online store website, please contact us at

WhatsApp: https://wa.me/966538686761

Email: [email protected]

User Conduct and Obligations:

You agree to comply with all applicable international and/or local laws and regulations when using the website.

Furthermore, you agree that you will not, and will not attempt to, do any of the following, unless you have obtained the express prior written consent of 7oot Zahri:

Disrupting, imposing unreasonable burdens or excessive loads on, interfering with, interrupting, or attempting unauthorized access to any part of the website, its computer systems, servers, or networks. Selling access to use the website or its content.

Redistribute the Content in any form, including through print media, fax, web pages, email, internet newsgroups, forums, or any other electronic or paper-based service or medium.

Deliberately alter the format in which the Website or the Content is displayed.

Incorporating or importing content into any information services (whether online or offline), data files, or application software.

Reproducing any part of the website or the content.

Engaging in any other practice or activity the purpose or effect of which is to adversely affect the website or the content.

If you are under 21 years of age, you may only use the 7oot Zahri online store with the involvement and express permission of a parent or guardian.

Website Security:

You must not, under any circumstances, breach or attempt to breach the security of the website; this includes, but is not limited to, the following:

Accessing information not intended for you, or accessing a web server or account for which you do not have official authorization.

Attempting to probe, scan, or test the system or network’s capabilities, or attempting to breach security or protection levels without authorization.

Attempting to disrupt or interfere with the service provided to any other user, host, network, or server, including, but not limited to, spreading or sending viruses to the website, overloading the website, sending chain letters, unsolicited email, or any other means that may harm the integrity of the network.

Sending unsolicited messages, including commercial offers or advertisements for products or services.

Falsifying an IP address, email address, or any part of a website address and using it in any email or mailing list. Violations that harm the system or network security will, in most cases, result in civil and criminal penalties.

You hereby agree not to use the system’s resources, including hardware, software, or any other means, to disrupt, interfere with, or attempt to interfere with the operation of the website or any activity or service provided by the website. The website will investigate activities that may involve such violations and will cooperate with the relevant judicial authorities to prosecute and impose the necessary penalties on those involved in such violations.

Third-party content:

The website may display or make available certain content or data derived from third parties, including articles, analytical reports, links, or references to websites, portals, other interfaces, or other content, including the information or data contained therein, which includes references to features, products, and services provided by third parties (“Third-Party Content”). 7oot Zahri has not created, endorsed, or approved the Third-Party Content, and it has been made available or accessible via the Website for information purposes only. All Third-Party Content has been obtained from sources believed to be reliable, but 7oot Zahri makes no representation, warranty, or guarantee as to the accuracy, completeness, or timeliness of the Third-Party Content displayed, made available, or accessible via the Website. You agree that 7oot Zahri shall not be liable in any way in connection with the display of, your reliance on, your use of, or your inability to use, the third-party content.

You acknowledge and agree that your commercial dealings (including the payment for or delivery of any related goods or services) with any third party or entities not affiliated with 7oot Zahri, which are referred to or displayed via the website, are solely between you and that third party.

You acknowledge that in such transactions, 7oot Zahri is not the seller or supplier, and your agreement to purchase products or services from any such third party is solely between you and that third party, and not 7oot Zahri.

7oot Zahri accepts no liability for any fees, losses, liabilities, or damages incurred by you or any user of your account in connection with any such dealings or with entering into or completing transactions with any such party.

User Registration and Information:

You must register an account with us to place an order. You are responsible for all details provided during account registration. It is your responsibility to provide accurate details to enable us to serve you better. You bear sole responsibility for maintaining the confidentiality of your account details, password, and any other information to restrict third-party access to your account. You must also accept that you are responsible for all transactions and activities that occur under your registered account.

We guarantee the security of your data. We reserve the right to refuse service, terminate your account, cancel orders, or remove or modify content as we see fit.

By using the 7oot Zahri website, you acknowledge and agree that we may disclose your personal information to any member of our group, and access, retain and disclose any information we may hold about you if required to do so by law or in good faith where we believe such access, retention or disclosure is necessary to discharge our legal obligations, and to comply with legal processes, such as a search warrant, a subpoena or a court order, or to protect our rights and property, or the property of our affiliates or the public. If you breach the Terms and Conditions or any of our website policies, your personal information may be shared with third parties, such as our legal advisers, to the extent necessary to enable those third parties to resolve the matter. All information you have provided is secure with us.

If ownership or control of all or part of our website changes, we may transfer your information to the new owner.

Information Security

The security of your personal data is of the utmost importance to us, and we employ strict security measures to ensure that your details cannot be accessed by third parties with whom we have no formal relationship or agreement. We comply with international card data security standards, which means we regularly assess the vulnerability of all our IP addresses to external interference and use Secure Sockets Layer (SSL) encryption, which encrypts data when you log in or make a payment.

Communication via email and text messages is not considered a secure means of communication. Therefore, please do not send sensitive information to us via email or text messages.

Website users/members are responsible for keeping their passwords and account information confidential. Furthermore, customers are responsible for activities that occur on their account and must notify us immediately of any unauthorized use of their account.

Social media:

These terms and conditions also govern any posts you make on any third-party websites or pages relating to 7oot Zahri, such as Facebook, Instagram, Twitter, YouTube, or other social media platforms. All comments, images, videos, and any other type of material posted on any third-party social media sites do not necessarily reflect the views or opinions of 7oot Zahri or its employees, and 7oot Zahr i is not responsible for any such content. In all cases, all material posted on any third-party social media sites must comply with these Terms and Conditions and the terms of use of the third-party social media sites, as applicable.

Cookies:

Cookies are small text files that collect non-personal information about website visitors. IP addresses and URLs are collected through the use of cookies, along with the date and time of your visit to our website.

Cookies help to personalize your online experience and are used on most commercial websites. They help us to provide you with offers, advertisements, and features that are most relevant to you, and allow you to save personal details in your browser, such as your password, which can be accessed the next time you visit the 7oot Zahri website.

You can set your browser to alert you when any website attempts to send you cookies, as well as to block all cookies whilst visiting our website. Blocking cookies means you can only use the 7oot Zahri website for browsing and searching, rather than purchasing products.

By using cookies, we can track the previous websites visited by our visitors and other users by IP address, as well as the search terms entered by users. Cookies are used solely for statistical analysis to improve the customer experience on the 7oot Zahri website, and are never stored in a form that allows individual users to be identified. Therefore, they are not used to collect personal information about you. The statistical data collected as a result of cookies is not transferred to our third-party partners in a way that reveals any of your personal data. Please be aware that advertising and content providers on our website may also use cookies to collect statistical data. We assure you that all our partners adhere to strict security and privacy procedures.

Indemnification:

You agree to indemnify and hold harmless us, our affiliates, partners, subsidiaries, offices, directors, employees and agents, and to defend us and hold us harmless immediately upon request against any damage, or loss, liability, claim, demand, judgment, damages, expenses or other losses (including reasonable legal fees) imposed by or awarded to any third party arising out of or in connection with your access to or use of the Website or the Content. We reserve the right to assume the exclusive defence and control of any matter subject to indemnification by you, which shall not relieve you of your indemnification obligations.

Disputes:

The user of the 7oot Zahri website hereby agrees to submit exclusively to the jurisdiction of the Kingdom of Saudi Arabia in respect of all claims and disputes that may arise from their use of the 7oot Zahri website, noting that Arabic shall be the official language used to resolve any disputes arising from its use or any of its content.

Third-party rights:

Only you and 7oot Zahri are entitled to enforce these Terms of Use. No third party is entitled to enforce any of these Terms of Use.

International Users and Choice of Law:

The website is operated and managed from 7oot Zahri’s offices located within the Kingdom of Saudi Arabia. 7oot Zahri does not represent or warrant that the website or its content is suitable for use or access in or from locations, territories, or jurisdictions other than the Kingdom of Saudi Arabia. If you access the website from a location outside the Kingdom of Saudi Arabia, you are responsible for compliance with all applicable local laws.

These Terms of Use shall be governed by and construed in accordance with the laws of the Kingdom of Saudi Arabia, without regard to its conflict of laws provisions. You agree that the competent court in the Kingdom of Saudi Arabia shall have exclusive jurisdiction to settle all disputes arising under these Terms of Use, and you agree to the exclusive jurisdiction of the courts of the Kingdom of Saudi Arabia and to the venue and location in the Kingdom of Saudi Arabia.

Invalidity/Waiver:

If any provision of these Terms of Use, or any part thereof, is held to be invalid or unenforceable for any reason by any court of competent jurisdiction, that provision shall be enforced to the fullest extent permitted by law, and the remaining provisions, or any part thereof, shall remain in full force and effect. No waiver of any provision of these Terms of Use shall be deemed a further or continuing waiver of such provision or of any other provision of these Terms of Use.

Limitation of Liability:

Although we make reasonable efforts to verify the accuracy of any information we post on our website, we make no warranties, whether express or implied, regarding its accuracy or regarding any transaction conducted on or through the website (including, but not limited to, implied warranties of non-infringement, compatibility, security, accuracy, completeness, or any implied warranty arising from course of dealing, usage or trade).

We disclaim, to the fullest extent permitted by applicable law, any warranties of any kind, whether express or implied, in relation to the products displayed on our website.

We shall not be liable, whether in contract or tort (including, without limitation, negligence), pre-contractual or other representations (other than fraudulent misrepresentation or negligence), or otherwise arising out of or in connection with these terms and conditions in respect of:

any economic losses (including, without limitation, loss of revenue, profits, contracts, business, or anticipated savings), or any loss of goodwill, reputation, or any special or indirect loss suffered or incurred by such party arising out of or in connection with the resolution of any matter under these Terms and Conditions.

Nothing in these Terms and Conditions shall exclude or limit our liability for death or personal injury resulting from our negligence or the negligence of our employees, agents, or staff.

Changes:

Hawthorne reserves the right, at its sole discretion, to correct, specify, amend, alter, add to, delete, discontinue, or suspend the Website, the Content, the provisions or terms of these Terms of Use, or any policy or notice, or any part thereof, without notice or liability to you. Any such changes shall be effective immediately upon publication or implementation of such change. You agree that any access to or use of the Website thereafter constitutes your acceptance of all such changes.

7oot Zahri may also impose restrictions on certain features and services of the Website or restrict your access to any part of the Website or the entire Website without notice or liability to you. 7oot Zahr i may terminate the authorizations, rights, and license granted above, and in the event of such termination, you shall not, and may not attempt to, access or use the Website or the Content.